SK
SUSAN K
1 reviews | Active since Mar 2009
13 Oct 2021, 18:23
Bad service
I keep getting phone calls urging me to make payment arrangements, while the account is not in arrears. When I phone them I am told the account is not in arrears. Also the netword connection in our area is terrible.
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Vodacom's replyOfficial
14 Oct 2021, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team