LJ
Labeeqah J

1 reviews | Active since Jul 2024

06 Jul 2024, 20:11

Bad service

I have the worse experience with vodacom from start to finish they **** about the line rental amount they have not contacted me in 3 months and deducted a huge amount from my account with no invoice for the line rental I had been having the run around from getting my box connected and when I try to speak to anyone about the high bill I had no one can help me I want to get out of this sign up with vodacom but no one can help you at all. This is a horrible experience

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2024, 13:14
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team