LJ
Labeeqah J
1 reviews | Active since Jul 2024
06 Jul 2024, 20:11
Bad service
I have the worse experience with vodacom from start to finish they **** about the line rental amount they have not contacted me in 3 months and deducted a huge amount from my account with no invoice for the line rental I had been having the run around from getting my box connected and when I try to speak to anyone about the high bill I had no one can help me I want to get out of this sign up with vodacom but no one can help you at all. This is a horrible experience
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Jul 2024, 13:14 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2024, 13:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
