MS
Mukeleni S
1 reviews | Active since Jun 2022
05 Jul 2022, 07:50
Bad service
It's almost 8 months not getting my phone back, yesterday I went to jabulani to collet the phone that I was called to come and collect but only to find out that the phone was too old than mine, he wanted to give me Samsung A30 two cameras and mine was Samsung A30s triple camera, I didn't take it, my worry now is am I going to get my phone back or I just have to leave it like that and accept that I will no longer get my phone back
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Vodacom's replyOfficial
05 Jul 2022, 07:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2022, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Mukeleni S's updateReviewer Update
08 Jul 2022, 05:52I want a new phone on Monday, it's been 12 months since vodacom lost my phone and it's been 8 months going to vodacom without any response
MS
Mukeleni S's update08 Jul 2022, 05:52
Reviewer Update
I want a new phone on Monday, it's been 12 months since vodacom lost my phone and it's been 8 months going to vodacom without any response