AB
Akane B
1 reviews | Active since Aug 2019
27 Oct 2021, 17:36
Bad service
So disappointed with Vodacom service. I bought 1G of data today around 1pm and a couple of minutes without even using the data it sends me an sms to say my data has been depleted then around 5pm i bought 1G of data again and after a couple of seconds it sends an sms saying 500mb remaining and i haven't even used the data at that point. When i call the customer service centre they cant even help me with anything and cant even explain what the issue is..Pathetic service from Vodacom and its consultants 😡😡😡😡 im even considering changing my service provider.
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Replies (1)Vodacom's replyOfficial
27 Oct 2021, 20:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 20:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
