bad service
Vodacom still debiting my account ..R349 for a R200 sim only contract that I cancelled 2 days after delivery.. SOMEONE FIX THIS IT'S ABOUT THE 100TH TIME I'M ASKING... I've phoned the customer care call centre and they confirmed I wont be getting any more debit orders and guess what.. I was debited just last week! Also make sure my name is not slandered on credit bureau because this contract was cancelled within 7 days of receiving it I have that liberty to cancel within 7 days.. the data was never used.
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Vodacom's replyOfficial
10 Jan 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team