JH
Johannes H

1 reviews | Active since Mar 2012

15 Mar 2016, 08:21

Bad Service

Good day on Thursday I went in to Vodacom shop to get my details on my invoice correctly updated as my name and surname was spelled wrong. It was send it to customer care to update taking till yesterday to update only to realize someone *********** only updated my name, surname still spelled wrong. I only want an invoices emailed to me with my correct names is this so difficult and is 48 hours again needed for this???? Not my fault it wasn't corrected the first time. This is urgent for me.

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 10:58
Official
Hello johannes.hunderm,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Mrs K
Consumer Website Team

Best regards,