BAD SERVICE

I called vodacom and was transferred from pillar to post until i spoke to Lauren Kaymie from subscriber collection, iwas quering my account i received which is way to high for me as i cancelled my contract and DID NOT RECEIVE ANY FEEDDBACK, regarding cancellation, Lauren Kaymie promised to call me before close of business Monday 14/03/2016 which of course she did not becuase she could not explain to me, vodocom has just been inconvenienced me so much, a person just cannot find any joy when you call the call center because noone ever knows what they supposed to do.