RP
Riaan P
1 reviews | Active since Aug 2019
26 Nov 2021, 15:52
Bad service
After RAM delivery company tried to deliver my parcel in the wrong city I phoned and tried to find out what is going on. They wanted to deliver it on Monday and I am not available. Now they send it back. So Vodacom canceled the contract with my permission. Tobi not chat Nontokozo Sinenhlanhla Goodness McHunu didn't help at all and just gave me a nr to phone and disconnected.
Helpful (0)
Replies (2)0
Replies (2)RP
Riaan P's updateReviewer Update
26 Nov 2021, 17:35Talked to Mapule not helpful at all requested to talk to her supervisor and didn't receive any callback
Talked to Shaun not helpful at all requested to talk to his supervisor and didn't receive any callback
Talked to Tabogo and he is a actually trying to help and to follow up. will see if he can make me change my review.
Talked to Shaun not helpful at all requested to talk to his supervisor and didn't receive any callback
Talked to Tabogo and he is a actually trying to help and to follow up. will see if he can make me change my review.
RP
Riaan P's update26 Nov 2021, 17:35
Reviewer Update
Talked to Mapule not helpful at all requested to talk to her supervisor and didn't receive any callback
Talked to Shaun not helpful at all requested to talk to his supervisor and didn't receive any callback
Talked to Tabogo and he is a actually trying to help and to follow up. will see if he can make me change my review.
Talked to Shaun not helpful at all requested to talk to his supervisor and didn't receive any callback
Talked to Tabogo and he is a actually trying to help and to follow up. will see if he can make me change my review.
Vodacom's replyOfficial
27 Nov 2021, 10:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Nov 2021, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team