1 reviews | Active since Mar 2016
Bad service
I bought a cellphone on contract from them but unfortunately they were out of stock on the cellphone I wanted.<br> The contract was approved within 5 minutes by vodacom but I had to wait more or less 3 days for the cellphone .<br> They promised to put the order in as soon as possible. I went to check on them several times but was told nothing came as yet. After a week they told me the phone was on backorder. After 2 more days they said that the i-pones they ordered came but not the P8 . I went back the Thursday and still no phone. I went back on Saturday and they then said that because it was such a small order the system cancelled it but they've put in a new order. Then they also said they phoned several outlets and no one had P8 in stock.<br> After that I went home and phoned the voda4U shop in Cape Gate who said they have the phone in stock .<br> I told them my problem and they promised to phone the shop in Brackenfell, get the contract from them and that they will phone me back in 10 minutes. They did just that and I went over , got the phone, signed the new contract and walked out with my phone.<br> It is a pity that the owner of the Brackenfell shop doesn't know how bad their service is.
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
