ED
Ester D
1 reviews | Active since Feb 2026
28 Feb 2026, 06:33
Bad service
Vodacom is unprofessional and bad service no assistance unhappy customer
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Feb 2026, 07:38Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply28 Feb 2026, 07:38
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
ED
Ester D's updateReviewer Update
28 Feb 2026, 09:57Vodacom is lying being saying that even yesterday said they will call me shortly they never, they don’t take their customers serious and they have poor and bad service. Elizabeth is their technician **** to me couldn’t help didn’t even know what she doing we reboot did everything after he said it’s metro fibre while metrofibre don’t have problem they came to my house everything was fine by their side it’s Vodacom and they billed their fully amount on Friday while have week without internet and calling them alone from Monday until yesterday no assistance, I want to cancel they’re telling about extra charges while was on month to month contract don’t want to use them no more they are bad and incompetence and unprofessional so tired even as I speak non has contacted me
ED
Ester D's update28 Feb 2026, 09:57
Reviewer Update
Vodacom is lying being saying that even yesterday said they will call me shortly they never, they don’t take their customers serious and they have poor and bad service. Elizabeth is their technician **** to me couldn’t help didn’t even know what she doing we reboot did everything after he said it’s metro fibre while metrofibre don’t have problem they came to my house everything was fine by their side it’s Vodacom and they billed their fully amount on Friday while have week without internet and calling them alone from Monday until yesterday no assistance, I want to cancel they’re telling about extra charges while was on month to month contract don’t want to use them no more they are bad and incompetence and unprofessional so tired even as I speak non has contacted me
ED
Ester D's updateReviewer Update
01 Mar 2026, 12:34They promised to called shortly yesterday they did, they **** again Vodacom don’t take me serious where can I get help because I am stuck something doesn’t work and Vodacom want money only
ED
Ester D's update01 Mar 2026, 12:34
Reviewer Update
They promised to called shortly yesterday they did, they **** again Vodacom don’t take me serious where can I get help because I am stuck something doesn’t work and Vodacom want money only