Bad service

What a bad service vodacom is giving to it's loyal customers, in mid February a sales lady phoned me to offer me a free migration from an open contract to top up and was promised it will be active on the 1st of March. Come 1st march vodacom delivered as it has promised but now I am unable to connect to internet or use social media, when I call the call centre I am being told to reset my network settings several times but still am unable to use internet connection and when I ask to speak to a data specialist they say I must go to a vodacom shop and I will find the data specialist and they don't have them at the call centre anymore. When I go to the shop the data specialist knocks off at 4:00 pm and I have to knock off early and be short paid for that day and come end of the month I have to pay vodacom in full yet I got short paid, and they say they are the best network in South Africa but they fail to help their customers and their slogan says \power to the people\" but they doing a totally different thing. I'll rather port to the competitor because they not delivering at all. After 12years of being with them."