SB
Suleman B
1 reviews | Active since Feb 2024
08 Feb 2024, 16:18
Bad service
I am very unset with the service recieved from Vodacom.powerflexi unlimited SIM.from the 29 I received my SIM card till this day it's still not active.call *********6 Called these number just get transferred upon transferred. Even mailed *** *** I even went to the lakesidemail Vodacom and they could not help me because I bought this SIM online. What poor service.they took my money up front and nothing is being done even till today 08/02/2024. Wish some one reads this and help me resolve this issue.
Regards Suliman Bhaiyat
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Feb 2024, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
SB
Suleman B's updateReviewer Update
20 Feb 2024, 16:17I write to you with extreme disappointment of your service, it is really appalling. It will be one full month in receiving the SIM card and still not activated. I have sent emails and proofs which you have requested and still with no avail. I am beginning to think that Vodacom is in a financial bloop and want to get money from the users.
Do yourself a favour and get your act together. It seems that you have a lot of *********** staff that cannot handle this simple situation. I have already paid you for the month of Feb and still do not have the pleasure of us.
Can your area manager or diectors of your company get in touch with me.
My next plan would will be to do a global video highlighting the incompetence of gbyour company.
Do yourself a favour and get your act together. It seems that you have a lot of *********** staff that cannot handle this simple situation. I have already paid you for the month of Feb and still do not have the pleasure of us.
Can your area manager or diectors of your company get in touch with me.
My next plan would will be to do a global video highlighting the incompetence of gbyour company.
SB
Suleman B's update20 Feb 2024, 16:17
Reviewer Update
I write to you with extreme disappointment of your service, it is really appalling. It will be one full month in receiving the SIM card and still not activated. I have sent emails and proofs which you have requested and still with no avail. I am beginning to think that Vodacom is in a financial bloop and want to get money from the users.
Do yourself a favour and get your act together. It seems that you have a lot of *********** staff that cannot handle this simple situation. I have already paid you for the month of Feb and still do not have the pleasure of us.
Can your area manager or diectors of your company get in touch with me.
My next plan would will be to do a global video highlighting the incompetence of gbyour company.
Do yourself a favour and get your act together. It seems that you have a lot of *********** staff that cannot handle this simple situation. I have already paid you for the month of Feb and still do not have the pleasure of us.
Can your area manager or diectors of your company get in touch with me.
My next plan would will be to do a global video highlighting the incompetence of gbyour company.
SB
Suleman B's updateReviewer Update
29 Feb 2024, 12:36Good day
It's now going over a month and my issues are still not sorted.the only way i believe is to go to the media.maybe then this get sorted.can some call me please I'm tried of calling and being pushed around.this service sucks.
It's now going over a month and my issues are still not sorted.the only way i believe is to go to the media.maybe then this get sorted.can some call me please I'm tried of calling and being pushed around.this service sucks.
SB
Suleman B's update29 Feb 2024, 12:36
Reviewer Update
Good day
It's now going over a month and my issues are still not sorted.the only way i believe is to go to the media.maybe then this get sorted.can some call me please I'm tried of calling and being pushed around.this service sucks.
It's now going over a month and my issues are still not sorted.the only way i believe is to go to the media.maybe then this get sorted.can some call me please I'm tried of calling and being pushed around.this service sucks.