DH
Debbie H
1 reviews | Active since Mar 2016
01 Mar 2016, 09:00
Bad service
My service has been suspended due to accidental short payment. I have payed the account on the 27th of Feb. My service has still not been reinstated! I have been phoning everyday and holding for more than 30min each time! I have chosen the phone back option but still no one has yet responded to my call back... I need this phone to work as this is my only contact number. I feel vodacom can suspend as service quick when no payment is received but now that I have done my part it is a mission to get service! I am really unhappy with the no service I received so far!!!<br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Mar 2016, 07:41Hello Debbiehman92,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2016, 07:41
Official
Hello Debbiehman92,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
