DH
Debbie H

1 reviews | Active since Mar 2016

01 Mar 2016, 09:00

Bad service

My service has been suspended due to accidental short payment. I have payed the account on the 27th of Feb. My service has still not been reinstated! I have been phoning everyday and holding for more than 30min each time! I have chosen the phone back option but still no one has yet responded to my call back... I need this phone to work as this is my only contact number. I feel vodacom can suspend as service quick when no payment is received but now that I have done my part it is a mission to get service! I am really unhappy with the no service I received so far!!!<br> <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2016, 07:41
Official
Hello Debbiehman92,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,