1 reviews | Active since Jan 2015
BAD SERVICE
Once again I return to Hallo Peter as this is my last resort. Again I am kept reliable for outstanding debt on a contract which I don't have. The contract was taken over by a company and I only have 2 lines with Vodacom which has not been used for over a year but still I pay my R571.00 every month. I have an excellent credit record but once again Vodacom is trying to make me like a bad payer. Never have I not paid my account. Not only did Vodacom deduct money twice from my banking account, without any instruction given to them by myself, but now I have been handed over. I am truly upset as this is not the first time and needs to be resolved ASAP!! I have absolutely no faith in them and think they are very unprofessional. I have been a loyal and good customer for many years, but this will lead to the end of my relationship with Vodacom. I will inform everybody I know to stay away from them
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
