Bad service

Vodacom as my service provider for my fibre line send me from 1 point to another and from 1 person to the other to resolve my fibre issue after we relocate. I had to give 1 month notice and still no fibre after 30days and nobody actually resolve my issue they keep on escalate but no success and also can't get Openserve to sort us out. We are using data which they for sure will refund as well as all my minutes for the calls we had to make to them