AW
Andrea W
1 reviews | Active since Feb 2018
02 Mar 2023, 12:22
Bad service
I signed a 2 year renewal contract with Vodacom,in December last year at a specific contract & monthly subscription. Now 2 months later they want to tell me their prices are going up, which is unacceptable if you signed a contract at a specific price. Not once during the upgrade conversation did they say during the 2 years it could go up. Vodacom you are cheating people !!!!
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Replies (1)Vodacom's replyOfficial
02 Mar 2023, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
