AW
Andrea W

1 reviews | Active since Feb 2018

02 Mar 2023, 12:22

Bad service

I signed a 2 year renewal contract with Vodacom,in December last year at a specific contract & monthly subscription. Now 2 months later they want to tell me their prices are going up, which is unacceptable if you signed a contract at a specific price. Not once during the upgrade conversation did they say during the 2 years it could go up. Vodacom you are cheating people !!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2023, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team