BAD SERVICE

During mid January 2015, I decided to upgrade my Vodacom modem which I have a contract for many years with Vodacom to a Wi - Fi Route 10 Went I went to the store I was pleasantly helped by a consultant by the name of Faraz, his tel no. 031 (***). Faraz showed me the Vodacom Dec/Jan Edition and he made me aware that the 5 Wi - Fi route was the same price as the 10 Wi-Fi route ie R169,pm.I was most surprised and asked him why was the prices the same and he acknowledged that he himself does not why. After checking that I am due for a upgrade on his PC,he very sutelly told me that unfortunately they do not have stock of the 10 Wi - FI route which he was well aware off. I said to him how is it that Vodacom advertises same in their Vodacom booklets but they do not have stock for their customers. Surely this is FALSE ADVERTISING.I knew that they had not had stock for a long time because he had a black note book wherein he wrote my name and tel no and told me that he will call me when the stock arrives. I have waited and waited and I had phoned them aleast 7 xs and attended at their store 3 xs, but each time they say they have not stock and head office is well aware of this.