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Pikolomzi M
1 reviews | Active since Aug 2020
17 Feb 2021, 11:50
Bad service
Hi there helloPeter team
Hi have a problem with Vodacom and their services, I haven’t been receiving and send message since the first week of January, I’ve been going to different Vodacom shops around South Africa and they still can’t assist me or tell me what’s the matter am so mad at Vodacom, now I can’t receive calls. What must happen?
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Replies (2)
Vodacom's replyOfficial
17 Feb 2021, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2021, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Pikolomzi M's updateReviewer Update
18 Feb 2021, 12:14Yes query has been resolved after a long time, I can be able to receive and send messages now. Thank you
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Pikolomzi M's update18 Feb 2021, 12:14
Reviewer Update
Yes query has been resolved after a long time, I can be able to receive and send messages now. Thank you