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mariska P
1 reviews | Active since Jan 2015
07 Aug 2023, 11:15
Bad service
canceled my contract on 3 July 2023 with the cancelation department. On 7 August 2023, I contact them to confirm the cancelation and the call center agent advised that the contract is not been canceled. What is the use of call centers if they not doing their job.
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Vodacom's replyOfficial
07 Aug 2023, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team