YN
Yonela N
1 reviews | Active since Dec 2018
18 Aug 2025, 12:59
Bad service
It's such a hussle to be assisted and helped at Vodacom. All I need is the funds to be debited ,the full balance that's outstanding on my account on the 25/08/25. My ID no is-*** ,no-to be reached on-***. No.2 I wanted to know if is it possible to reopen the sim contract that I had with the benefits, not just the simcard only. The service is appalling.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Aug 2025, 14:06 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply18 Aug 2025, 14:06
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
YN
Yonela N's updateReviewer Update
20 Aug 2025, 14:46Useless
YN
Yonela N's update20 Aug 2025, 14:46
Reviewer Update
Useless