bad service

I took up a contract with vodacom & in March 2026 they had to take the last instalment. I went to the store in centurion mall to cancel it, i was given a number & spoke to Tobi & was told my contract is cancel on the on the 27th February & full payment taken end March granted. Now again they are still debiting my account. Vodacoms service sucks from branch level as they are helpless and always give you a number that also doesn't help. I want my money back & cancel my contract now please