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chenelle D
1 reviews | Active since Jul 2017
03 May 2023, 09:09
Bad service
So many emails has been sent, logged on the Voda App, however no response. Cancellation has been sent however no feedback received. Also, the installments has increased, and in 1 month, 3 debits were taken. I need answers and this cancellation needs to be actioned asap!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 May 2023, 09:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2023, 09:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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chenelle D's updateReviewer Update
03 May 2023, 11:27Ok, awaiting your call
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chenelle D's update03 May 2023, 11:27
Reviewer Update
Ok, awaiting your call
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chenelle D's updateReviewer Update
12 Jun 2023, 17:23Still waiting...
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chenelle D's update12 Jun 2023, 17:23
Reviewer Update
Still waiting...