AK
Ayanda K
1 reviews | Active since Mar 2009
10 Feb 2023, 09:02
Bad service
I am very disappointed at the service I have been receiving from Vodacom collection Centre. I made a payment on the 15 December 2022 to my old Vodacom account and then after email vodacom to allocate the payment to the correct account and that has not been done till today. I have sent emails to diffirent people still not allocated and its all most 3 months now.
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Vodacom's replyOfficial
10 Feb 2023, 10:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2023, 10:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team