YK
Yvette K
1 reviews | Active since Jun 2015
19 May 2021, 09:01
BAD SERVICE
Very bad service, I cancelled my contract in January in until today (May) they have not cancelled it. I have called them 3 times and to date no cancellation. Also bought a new phone from them, the battery only lasts half a day. When I took it in (within 7 days) they told me that is normal. Bad service - I will never recommend anyone do business with them.
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Vodacom's replyOfficial
19 May 2021, 10:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 May 2021, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team