sC
shaheeda C
1 reviews | Active since Apr 2014
29 Dec 2015, 16:54
bad service
I am sure there are months we all pay late due to some or other reason. Vodacom however sees it fit to charge a fee of R100 when u do pay late. Not by a month but a few days. I renewed my contract in Cavendish where the lady who assisted, Kim, still said I would get a gig data free for the 1st 3months. She **** anD I ignoref it till today. Their staff and call centres do what ever they like with clients to make a sale and the consumer left with the problem. But pay late then this is what they do. Im sorry but vodacom is pathetic and I regret renewing my cntract..beware of vodacom.
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Replies (1)Vodacom's replyOfficial
30 Dec 2015, 08:02Hello shaheedakulsum,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply30 Dec 2015, 08:02
Official
Hello shaheedakulsum,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
