sC
shaheeda C

1 reviews | Active since Apr 2014

29 Dec 2015, 16:54

bad service

I am sure there are months we all pay late due to some or other reason. Vodacom however sees it fit to charge a fee of R100 when u do pay late. Not by a month but a few days. I renewed my contract in Cavendish where the lady who assisted, Kim, still said I would get a gig data free for the 1st 3months. She **** anD I ignoref it till today. Their staff and call centres do what ever they like with clients to make a sale and the consumer left with the problem. But pay late then this is what they do. Im sorry but vodacom is pathetic and I regret renewing my cntract..beware of vodacom.

0
Replies (1)
Vodacom
Vodacom's reply30 Dec 2015, 08:02
Official
Hello shaheedakulsum,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team