Bad Service

Hello Peter,<br> <br> I would like to make a complaint against Vodacom. The 25th of October 2015 I took out a contract on a Samsung A5. After a few weeks the screen didn't want to respond one day and so I took it in to the technician at our Vodacom branch. They sent it in and 2 weeks later I got it back and all went well until 4 days later. The screen made a small black mark at the top and it got bigger and bigger so I went back to the shop and the technician said that the screen was leaking ink. I did not damage the selfone in any way. I made a point of it to buy good protection for the screen as well as for the selfone which cost me a lot of money.<br> <br> Now, 2 weeks later I still don't have a working selfone and it is still being repaired in Nelspruit. I paid for every month that I had the fone and 1 out f 2 months I did't even use it because it was in for repairs. I 'm sorry, but this is totally unacceptable. I would like to have a month free for the money that I lost. I pay R460 per month (insurance included) to ensure that I have a way to communicate. I have my own business and I can't afford not communicating.<br> <br> Note: This is not the first time that I had a problem with Vodacom service.