MP
Marli P
1 reviews | Active since Dec 2011
08 Mar 2021, 14:28
BAD SERVICE
I have been struggling from the 03 February 2021 with Vodacom to change my Surname and home address. Mthetheleli changed only the address, but to my old work address. I have tried to phone 082135, it seem you can not talk to Vodacom at all.
I am frustrated, P L E A S E, can someone phone me urgently and look at my emails send with my marriage certificate and address details. P L E A S E
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Vodacom's replyOfficial
08 Mar 2021, 15:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Mar 2021, 15:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team