Bad Service

i Upgraded to a Note 5 a few weeks ago and had a tampered glass screen protector fitted. This screen protector has been replaced twice due to faulty stock. When i stopped at the store yesterday 10-11-2015 around 16:45, the sales consultant recognized me and assisted. She asked if it had done they same and wanted to replace it. The \Manager"intervened rudely and said that if i had no slip"