NP
Neressa P

1 reviews | Active since May 2015

10 Dec 2015, 14:36

bad service

I wish I could start this off on a good note, I am completely and utterly disgusted by how Vodacom work. Firstly I had a contract with them more than a year ago my contract was cancelled and I moved my number over to prepaid things were fine until I decided to take another contract as Vodacom claims to be the best network and trust me they are it's their ridiculous service that stinks, I went into a branch and did the paper work only to find our I had a judgement against my name from the them why? Some jerk decides to add that I was not a good customer in terms of payment. It took me months to sort that out as I was listed on the credit bureau spoke to someone from Vodacom and got a letter stating it was a mistake in their side and my name will be cleared from their side as well as the credit companies as well this was in August or so this past weekend I've been to cellucity at gateway to take a contract thinking all is well to find out nothing has been cleared I emailed my letter I received from them to show it was a mistake in their side only to find out once again my name hasn't been cleared I am a business man and this reflects bad on my part !!!!! Get someone to contact me asa

0
Replies (1)
Vodacom
Vodacom's reply10 Dec 2015, 19:55
Official
Hello neressapartab,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,