Bad Service

I have 4 cantract phones with vadacom<br> <br> for the past 2 weeks i have been struggeling for then to open my lines <br> <br> my account was never in arrears always paid up to date <br> <br> but i cant use my phones as it is blocked<br> <br> i phoned customer care they cant help<br> <br> i phoned the account department they unblock the lines for 2 hours that i blocks again<br> <br> i phoned them again today<br> <br> they say we have ajusted your credit limit your lines will be open within 15min<br> <br> its 2 hours later and all the phones all still off for the second week in arrow<br> <br> i fail to understand why the lines are blocked when the account is up to date <br> <br> how long does it take one to adjust a credit limit on a top up contract phone <br> <br> <br>