ES
Erasmus S

1 reviews | Active since Jul 2022

20 Jun 2025, 16:12

Bad service

THE WORST SERVICE EVER. It has been so long struggling with reception problems and every time i Log a problem ,Vodacom support promises to help and get back to me within 4 working days. Its been 6 years in the making. Still no result.... The last call log was done a week ago and still nothing...... I am so fed up. Wish o can just change my service provider, but i have to wait for the couple of contracts to expire....

0
Replies (1)
Vodacom
Vodacom's reply21 Jun 2025, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team