LM
Lee M

1 reviews | Active since Nov 2020

13 Oct 2021, 12:49

Bad service

Hi

I have just witnessed a shocking service at Vodacom shop Fourways Mall. l walked in no one cared if I was there or not. Everyone in the shop including "The manager" on duty "no name tags"!!. seriously!! Vodashop Fourways only "ANONYMOUS" on duty. "Sloppy Greeter" that I had to lead her by telling her how to assist me. She has no idea or what's so ever on how to show willingness to help. As she walks no purpose. Even checked my watch to my surprise it was still early morning. Ask her to write her name down, it took her forever to do it , pathetic....Greeters name Hunadi Radidi

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team