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nicolegrobler N
1 reviews | Active since Jul 2017
27 Sept 2025, 09:02
Bad Service
I app**** for Vodcacom Fibre in 2022, as they stated we have fibre in our area. After weeks of waiting I was told they are still busy with fibre in our area and they will give me something else while I wait for Fibre in my area. We are now in 2025 and still no Fibre. The package they have given me that I pay R900pm, I'm more with out wifi then on wifi.
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Replies (2)
Vodacom's replyOfficial
27 Sept 2025, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Sept 2025, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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nicolegrobler N's updateReviewer Update
01 Oct 2025, 11:43Today is Tuesday, and no one has contacted me in regards to anything!
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nicolegrobler N's update01 Oct 2025, 11:43
Reviewer Update
Today is Tuesday, and no one has contacted me in regards to anything!