PR
PONATSHEGO R

1 reviews | Active since Nov 2015

20 Nov 2015, 11:36

Bad Service

I went into a Vodacom 4U store earlier this morning in Mall OF The South to purchase airtime. As I walked in towards the counter the lady there Carol or Caroline was chatting to her friend she looked at me No Smile and No Greeting so I greeted her and she didn't respond and continued chatting to her friend I asked for airtime and she took my money still talking to her friend, asked for my number, I gave it to her then she gave me my slip and change and looked away and they continued talking she didn't even say thank you... My first time there and it was the last time because of the bad service I received there

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2015, 11:04
Official
Hello tshiamo.t2011,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team