1 reviews | Active since Nov 2015
Bad Service
Vodacom 's service is becoming ridiculous.<br> <br> I cancelled my contract last month and confirmed with the consultant that my last bill would be the 1st of November 2015. Just to receive another bill from them. <br> <br> (On this contract when I got it they never explained everything regarding the contract properly and had to discover additional payments to it - never the less I accepted and moved on. within this year Vodacom had a 10% increase on this existing contract that was supposedly for 2 years {24 months}after which I decided was the last and to cancel as soon as the contract end) <br> <br> Now I'm stuck with another bill from them which is more expensive than what the contract was and them explaining \procedures"over and over again(which I know like the back of my hand by now) and not answering the questions I ask them. And if that wasn't bad enough the transfered me to the legal department twice just to end up where u started in the first place and then when questioning how many transfers it would take to get to the legal department the rudely put the phone down in my ear. <br> <br> If you have or thinking of Vodacom please save yourself the trouble of their absolutely horrible service."""
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
