TV
TSIKANI V

1 reviews | Active since Feb 2015

25 Feb 2015, 08:56

BAD SERVICE

I have entered in a contract with Vodacom in 2007 which was renewed timeously. According to the contract Vodacom is obliged to forward me the itemized billing on a monthly basis. Since August 2014 Vodacom breached the contract by failing to submit the itemized billing. I have lodged several complaints with Vodacom but I was assured that the problem will not repeat again. The latest complaint was with reference number: S3-8U32I-II6BY. I***-2

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2015, 07:56
Official
Hello dvukela,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team