MR
Michael R
1 reviews | Active since Feb 2014
03 Jul 2020, 16:09
Bad service
Absolutely the worst service ever. No call backs on how many promises, can't get hold of customer care. The chat bot is useless. Online upgrading now a nightmare. Might just have to cancel the contract but I suspect even that will be near impossible with this sort of service.
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Vodacom's replyOfficial
04 Jul 2020, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2020, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team