BAD SERVICE

Vodacom is failing me again, after the double deal order that was not resolved just saw with sms that matter is closed, i let is slide ordered my self new phone after was told out of stock to wait another two weeks, phone arrived and courier company could not deliver since address details captured were incorrect, corrected on courier site still no feedback, followed up on the 24/12/2025 was told address amended which was not, and called again on the 2025/12/31 to follow up was told details send to courier nothing happned. on the 2026/01/02 called to follow up was told courier is returning the phone no decency of being updated the phone was returned on 31/12/2025 on the 2026/01/03 went to South gate vodacom to try they were unable to assist me with phone becouse the returned phone is not being received or scanned at warehouse as returned and cancelled, now i cant get phone because of that. today i tried to call and ask them to prioritized as i do not have phone im stranded i need phone im even unable to port the number to another service provider becouse phone is contract, after 12-13 years of doing business VODACOM as my service provider this the treatment i get, its not FAIR at low, ONLINE SERVICE IS PITTS