BAD SERVICE

hope you this is the first and the last time il be contacting vodacom with this,am still waiting for my data to be loaded, i did an upgrade online with vodacom and i was told that il will be receiving 30gig of data which will be divided as follows 10gig anytime data and 20gig of video streaming on the vodacom app they said il will be called within 24hrs so the data will be loaded its been three weeks now am still waiting iv called vodacom a 100000 times no one is whiling to assist , can someone with experience and who know what am taking about so this thing can be sorted out ASAP MY CONTACT DETAILS ARE *** NOMAGUGU IS MY NAME