SS
Suvashs S

1 reviews | Active since Sept 2018

25 Jul 2022, 13:48

Bad service

I bought products via app I was debited twice my money was never refunded and I am unemployed. I sent statments via messenger they still couldnt assist me they always had some explanation yet they saw the refund needed to be done always taking from the poor ... Shame..

0
Replies (2)
Vodacom
Vodacom's reply25 Jul 2022, 13:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SS
Suvashs S's update25 Jul 2022, 16:17
Reviewer Update
Yeah.. the process.. Neh..
Please do not call me until my money has been refunded I sent all supporting documents to Vodacom. Thanks.