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jeremiah T
1 reviews | Active since Mar 2021
01 Mar 2021, 14:07
Bad service
I just took out a contract with Vodacom to install a fibre line at my house, its been 4 weeks since I've been waiting for my router every time I call the contact Centre I get told the matter will be escalated, called again today was given a ticket number instead of being assisted.
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Vodacom's replyOfficial
01 Mar 2021, 15:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2021, 15:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team