Bad Service

We have had the worst network from Vodacom lately, we have made numerous calls to them and still we keep getting cut on and off, it works for five minutes then we get cut off, and kicked out, then we have to wait another five minutes before it works again, kids are doing home schooling and doing assessments and getting kicked out with our WiFi, and now we can't even make calls there is a big problem with Vodacom network lately, what is going on? We moved from another network to Vodacom and we were told that this would be better but it seems worse. We are paying for this service