Bad service

I am writing to express my dissatisfaction with the phone I purchased on contract in August 2023, which has had persistent network issues since the day I received it. Despite receiving a replacement device after one of these repair attempts, the problem continues unabated.

The main issue is a lack of network connectivity, making it extremely difficult to use the phone as intended. I had hoped that receiving a new device would resolve this, but unfortunately, it has not. This ongoing issue has caused significant inconvenience, as I'm a photographer and depend on my phone to communicate with my clients. The lack of reliable network access has caused significant disruption to my work and impacted my ability to serve my clients effectively. I have waited 2weeks and still no resolution to the problem