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Belinda E
1 reviews | Active since May 2013
21 Nov 2022, 17:15
Bad service
Struggling for 2 hour just to add 90% discount for 5 gig. This is really bad service
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Replies (2)
Vodacom's replyOfficial
22 Nov 2022, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2022, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Belinda E's updateReviewer Update
22 Nov 2022, 12:49Vodacom don't tell you everything when you upgrade. Then they want to tell me that a loyal customer can not get what a new customer gets. So they don't take care of old customers but rather to catch new client so have sale. So I want to now how can only new customers get beter prices for data but old customers must pay the full amount.
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Belinda E's update22 Nov 2022, 12:49
Reviewer Update
Vodacom don't tell you everything when you upgrade. Then they want to tell me that a loyal customer can not get what a new customer gets. So they don't take care of old customers but rather to catch new client so have sale. So I want to now how can only new customers get beter prices for data but old customers must pay the full amount.