Bad Service

Phoned Vodacom again today with regards to my previous complain.

INstead of reversing the billing from July that i have requested Vodacom previously and after talking to them again today they said they will come back to me with the dispute. Vodacom decided to rather put the phone down in my ear and have blocked me from calling out now.

July 2019 there was a talk 1000 minutes billed to my account after i have asked Vodacom to remove from my bill and it still not done. Amount to R3200 in total that must be credited back to my account. Vodacom seems to be playing games with their customers. Your call center is absolutely useless!!!!!! Waiting hours to finally get someone to pick up but can`t help!!!

I have been with Vodacom for 15 years and this is how you treat a loyal customer????!!!!!!

This is absolutely pathetic to say the least!!!