LM
Lukhanyiso M
1 reviews | Active since Jul 2020
13 Nov 2020, 08:43
BAD SERVICE
On the 5.11.2020 I received a call from elite mobile calling on behalf of vodacom offering a Samsung Galaxy A11 for R349 .
Agreed and asked for the phone to be delivered at my home address. instead today I received Huawei Y5 lite. please come and collect your phone, and give me Samsung Galaxy A11 as agreed.
I have been calling the 086 number they have for queries to no avail, phone keeps ringing with no answer
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Vodacom's replyOfficial
13 Nov 2020, 08:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2020, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team