JC
Joshua C

1 reviews | Active since Oct 2013

11 Oct 2015, 14:42

Bad Service

Vodacom has yet proved that they are utterly useless,i have been struggling to make my payments via eft and cash deposits via absa because of the account number i have been given by vodacom.The account number (|***)giving to me to be able to make payments is not being recognized by Absa or absa internet banking.i have been communicating with vodacom about this issue for about 3 months now via e-mail and telephonically and no consultant could assist me in anyway.My cellphone number has been blocked or locked by vodacom which makes it more difficult to sort out sonice i cant make or recieve calls,can\t recieve sms's.this is my last attempt to reach out to vodacom and sort this issue out if nothing happens after this you can keep my cell number blocked and you won't hear anything of me again regarding payments .Thank You"

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2015, 07:31
Official
Hello ademajc,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team