MG
Maurene G
1 reviews | Active since Dec 2017
15 Nov 2022, 19:57
Bad service
I have been without vodacom fiber from 08 November 2022 to date, I contacted support on 09 November 2022 and to date they refuse to assist in any way to resolve the issue. Vodacom call centre not willing to assist but month end they want their full amount. Going 1 week without wifi connection and Vodacom simply refuses to assist.
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Vodacom's replyOfficial
16 Nov 2022, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team