NP
Nicolene P
1 reviews | Active since Jun 2014
24 Jul 2019, 07:32
Bad service
I did an online contract and i want you to come and get your phone back due to a lack of receiving terms and conditions. I am still waiting for a manager to call me back regarding my complaint I logged a while ago Regards Nici ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jul 2019, 08:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jul 2019, 08:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Jul 2019, 14:28 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***4 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Jul 2019, 14:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***4 for any further assistance. Regards Consumer Website Team
Best regards,