NM
Nolyn M

1 reviews | Active since May 2015

08 Oct 2015, 09:41

BAD SERVICE

Lihle at your collections department was very unprofessional, when I called to confirm how to make a payment on my account, instead she was very rude to me, telling me I can not make arrangements or speak to her team leader on her time, not only doing that , without telling me she transferred the call without telling me i held for 12 minutes with no one answering my call i had to cut it and go to Vodashop.<br> As a customer I was not treated fairly, I am even thinking of taking my contract to another service provider

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2015, 10:46
Official
Hello nolyn@123,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,