NM
Nolyn M
1 reviews | Active since May 2015
08 Oct 2015, 09:41
BAD SERVICE
Lihle at your collections department was very unprofessional, when I called to confirm how to make a payment on my account, instead she was very rude to me, telling me I can not make arrangements or speak to her team leader on her time, not only doing that , without telling me she transferred the call without telling me i held for 12 minutes with no one answering my call i had to cut it and go to Vodashop.<br> As a customer I was not treated fairly, I am even thinking of taking my contract to another service provider
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Oct 2015, 10:46Hello nolyn@123,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2015, 10:46
Official
Hello nolyn@123,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
